Please allow 5–8 business days for your order to be processed, fulfilled, and shipped. All orders are expertly fulfilled and shipped directly from our Los Angeles-based third-party partner. Please note that all sales are final, and we do not accept returns or issue refunds once an order has been placed. If you have any questions or concerns, please email us at platinumpark.support@gmail.com. Thank you for your support and understanding as we work to get your pieces to you as quickly as possible.